Situation & strength to fight - A great combination








Corona and Wep support warriors

Hope you all are doing well. The crisis that has suddenly hit the world which no one could have ever imagined but is true today.

When the Indian Government called for a public curfew on the 22nd March, we became aware of how the future will be.




At that time, the entire team of Wep Solutions was with the Govt. & supported for the public curfew.

Then from 25th March, the entire country was declared to be in a lockdown.





Though after few days, We got some relaxation on essential Service and some of our customers were  part of such essential services. Earlier we were having little difficulty in serving them. But to overcome those, our company made some plans, we focused on problem solving. Under that we evaluated the possibilities about it to be supported on phone or video call, we also emphasized on using things like Zoom, AnyDesk TeamViewer and other such technologies. So that our customers should not have any problem in using WEP machines. 



And even if the problems arrived, our WEP Support Warriors were thinking about how to fix them as soon as possible. So if it is not possible to solve the problem on phone or video call, then we are committed to solve the problem by taking the pass as per the government rules and proper safety precations we were visiting our customer location. 

Our company has given us masks and sanitizers so that there will be no problem in supporting our customers.


We always have this power in mind that no matter how many disasters come, we will do our duty. We are ready to serve you in any condition or at any cost.


Finally, just one thing has to be said "If customer is happy, we are happy".

Stay Home, Stay Safe. We are here for you.


Content by:- 

Vijay Patil
Retail Business Unit - Support

Scripted by:-
Mamina 
Digital Marketing Manager 
Dt. 23-07-2020

Comments

Post a Comment

Popular posts from this blog

WeP - New Launch - BP Emerge Basic & BP 2100 Emerge

Image
WeP group of companies is into design, manufacturing, and distribution of various types of printers & IT peripherals. WeP Solutions Limited is the market leader in compact Retail Billing Solutions for Last 20 Years. With over more than 1 Lakh happy customers, WeP is committed to serve its customers better. WeP Solutions is one of the largest manufacturers and sellers of Retail Billing Printers. All the WeP Products are made in India with range of Retail Billing Printers, Android based POS Solutions, Dot Matrix Printers, POS Printers, Barcode Label Printers, Barcode Scanner, Bluetooth Printers. WeP always understand the need of the customer and serve all type of customer requirement. Understanding the present circumstances, recently we have introduced 2 addition to our product range which highly encourages contactless billing BP Emerge Basic and BP 2100 Emerge is the 2 new products which provide complete WiFi facility; where owners can share the bills via SMS to end customer and red
Read more

Happy Gandhi Jayanti

Image
  Gandhi Jayanti is indeed an occasion to celebrate. Every year in India as well as several parts of the world, it is celebrated in a grand. On Mahatma Gandhi Jayanti: The President and Prime Minister of India pay homage in front of the Mahatma’s statue at the Raj Ghat in New Delhi. Schools hold celebrations where students participate in fancy dress competitions, sing Mahatma Gandhi’s favourite hymns and present their own insights on the Gandhian philosophy of nonviolence. Across the country, Mahatma Gandhi’s statues are refurbished and garlanded and people pay their respect to Gandhiji, as he was popularly addressed. Mahatma Gandhi - ‘Father of Nation’ is lovingly addressed as ‘Bapu’ and till now people recall his bravery, as he stood up to the Britishers in a non-violent manner. He chose the path of ‘ahimsa’ (non-violence) and stuck to it till the very end. Non-violence is not a garment to be put on and off at will. Its seat is in the heart, and it must be an inseparable part of our
Read more

Machine Learning - An important step towards future.

Image
  Machine learning is a type of artificial intelligence that allows software applications to become more accurate at predicting outcomes without being explicitly programmed to do so. Machine learning  algorithms  use historical data as input to predict new output values.  Machine learning is a data analytics technique that teaches computers to do what comes naturally to humans and animals: learn from experience. Machine learning algorithms use computational methods to “learn” information directly from data without relying on a predetermined equation as a model.   The technology has many more potential applications, some with higher stakes than others.   Types of machine learning Classical machine learning is often categorized by how an algorithm learns to become more accurate in its predictions. There are four basic approaches:  supervised  learning,  unsupervised  learning, semi-supervised learning and reinforcement learning. The type of algorithm a data scientist chooses to use depen
Read more